Privacy Policy
We may collect the following types of information:
Personal Information
When you book an appointment, sign up for our services, or contact us, we may collect:
- Full name
- Date of birth
- Email address
- Phone number
- Billing and payment information
- Health-related information (as necessary for IV therapy services)
Technical Information
We automatically collect data from your device, such as:
- IP address
- Browser type
- Operating system
- Pages visited and time spent on our website
- Cookies and tracking technologies
How We Use Your Information
We use the information collected to:
- Schedule and manage your IV therapy appointments
- Respond to inquiries and provide customer support
- Send important service updates and confirmations
- Comply with legal and regulatory obligations
- Improve our website and services
- Conduct internal analytics and marketing (with appropriate consent)
Sharing Your Information
No mobile information or personally identifiable information will be shared with third parties/affiliates for marketing/promotional purposes. We may share your data only in the following circumstances:
- Service Providers: With trusted partners who assist with scheduling, payment processing, marketing, or data hosting.
- Legal Requirements: If required to do so by law or in response to valid legal processes.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze website traffic. You may choose to disable cookies through your browser settings, but this may affect certain functionalities of our website.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, and business obligations.
Data Security
We implement appropriate security measures to protect your information, including encryption, secure servers, and access controls. However, no online transmission is ever completely secure.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review the policy periodically.
Terms & Conditions
Late Arrival Policy
If you anticipate being late, please call us as soon as possible. We observe a 5-minute grace period; if you arrive within 5 minutes of your appointment time, we may still be able to accommodate you with an abbreviated session. Arrivals beyond this window may not be accommodated, and you may be asked to reschedule. Missed appointments due to late arrival may be subject to cancellation fees as outlined above.
Late Cancellation, No-Show, and Late Arrival Policy
At Enforma, our mission is to make wellness more accessible and effective—empowering our clients to feel their best and live fully. In order to provide seamless scheduling and optimize availability for all guests, we’ve established the following Late Cancellation, No-Show, and Late Arrival policy.
Late Cancellation Policy
Appointments may be canceled without penalty up to 24 hours prior to the scheduled start time. Any session credits used for the appointment will be automatically returned to your account. If a cancellation is made less than 24 hours before the scheduled start time, a late cancellation fee of 20% of the standard (non-member) service price will be charged to the card on file.
No-Show Policy
If you miss your scheduled appointment without notifying us in advance, a no-show fee of 30% of the standard (non-member) service cost will be charged to the card on file.
These policies apply to the following enforma services:
- IV Drip Therapy.
- Shot injections.
- Aesthetic Services.
Refund Policy
enforma does not offer refunds for services that have been rendered. Please reach out to our staff with any concerns regarding your experience—we are here to help.
Disclaimer
By accessing and using the enforma website (“Site”), you acknowledge and agree that your use is entirely at your own risk. Neither enforma nor its team members, service providers, or affiliates guarantee that the Site will operate without interruption or errors. We make no assurances about the accuracy, completeness, or reliability of the content, services, or materials available on the Site, nor do we guarantee any specific results from their use. enforma does not endorse or vouch for any third parties, providers, or individuals listed or linked through our Site unless we specifically indicate such an affiliation. Listings or links are not to be considered medical referrals or endorsements. Users are encouraged to independently research and evaluate any health-related content or service providers.
All information and services on the Site are offered "as is" and "as available." enforma disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. enforma shall not be held liable for any indirect, incidental, consequential, or punitive damages—such as lost profits, lost data, or service interruptions—arising from your use of the Site or any product or service obtained through it, even if we have been advised of the possibility of such damages. Our liability, if any, is limited to the amount paid for the specific product or service giving rise to the claim. We do not warrant that the Site, its servers, or any communications from us are free of viruses or other harmful components. No statement, whether oral or written, made by Enforma or its representatives creates any warranty unless explicitly stated herein.
Unlock your potential with enforma.
Be supported on your wellness journey with care, intention and data-driven wellness.
